Skip to main content
Back to Blog

At Your Service: Concierge, 24-Hr Doorman, & More

Street-level view of Lumen LIC apartments showing a modern brick-and-glass entrance with a covered porte cochère, landscaped planters, and cars pulling up at the lobby drop-off.

Full-service living at Lumen

Our dedicated on-site team and round-the-clock services help ensure the building runs smoothly, residents feel supported, and daily logistics stay simple.

On-site management team

Lumen features a dedicated on-site management team responsible for the day-to-day operations of the building. From coordinating apartment maintenance and overseeing shared spaces to supporting resident needs, having management on site helps ensure issues are addressed efficiently and consistently.

24-hour doorman

A 24-hour doorman provides a welcoming, staffed presence at the front desk at all times. Whether you’re arriving home late, receiving deliveries, or welcoming guests, the lobby is always attended—adding both convenience and peace of mind.

Security & concierge services

Lumen offers integrated security and concierge services to support residents and visitors. These services help manage building access, assist with guest check-ins, and provide front-of-house support that keeps the building secure and well organized throughout the day.

Package management

Package management services are available to help streamline deliveries. Packages are received and handled on site, reducing missed deliveries and keeping common areas clear while making pickups easy for residents.

Valet parking (additional fee)

Valet parking is available for residents for an additional fee. This service provides a convenient option for those who prefer secure, on-site parking with professional management, aligning with the full-service nature of the building.

Experience Lumen

Lumen brings a confident expression of luxury to Long Island City, combining a distinctive high-rise design, generous amenity spaces, incredible skyline views, and a well-run service experience.

Evening view of Lumen’s resident lounge bar with upholstered seating, a stone countertop, and glassware set against floor-to-ceiling windows opening to a rooftop terrace and Manhattan skyline at sunset.